Privacy Policy

Effective Date: August 2026

Operated by: CHOPRA NX

1. Introduction

This Privacy Policy outlines how CHOPRA NX and its affiliates collect, use, disclose, protect, and process your personal data through our website, jewellerybucket.com (the "Platform").

Geographic Scope: We operate and offer products and services strictly within India. Your personal data is primarily stored and processed in India.
Consent & Governing Law: By visiting our Platform, registering, or using our services, you expressly agree to the terms of this Privacy Policy and our Terms of Use. You agree to be governed by the applicable laws of India, including data protection regulations. If you do not agree, please refrain from using or accessing our Platform.

2. Information We Collect

We collect personal information necessary to deliver our services, process orders, and enhance your shopping experience:

Account & Profile Details: Name, date of birth, delivery address, phone number, and email address provided during account creation or checkout.
Payment & Transaction Details: Billing details, transaction history, and payment instrument details (processed securely in compliance with applicable standards).
Browsing & Device Data: Behavioral preferences, pages visited, and interaction data collected to analyze platform performance.
Third-Party Partner Data: Information gathered when you interact with our integrated third-party partners.

Important Security Advisory: CHOPRA NX will never ask for your credit/debit card PIN, net banking passwords, or OTPs via email, phone, or SMS. Never share these sensitive credentials with anyone.

3. Purpose & Use of Personal Data

We use the collected information for legitimate commercial purposes, including:

Processing and delivering orders, handling payments, and resolving customer inquiries.
Sending transactional updates, service notices, and promotional communications (with the option to opt out).
Enhancing platform features, user experience, and customer support.
Detecting, preventing, and mitigating errors, fraudulent activity, or unauthorized access.
Complying with statutory and regulatory legal obligations.

4. Data Sharing & Disclosure

We may share your data with authorized third parties under strict confidentiality and security measures:

Internal Entities & Affiliates: To support operations and provide integrated services.
Service Providers & Logistics Partners: Third-party partners (such as courier and payment gateway providers) to fulfill your orders and process payments.
Legal & Regulatory Authorities: When mandated by applicable law, court orders, subpoenas, or to protect our legal rights, platform security, or public safety.

5. Security Practices

We maintain reasonable technical and organizational safeguards to protect your personal data against unauthorized access, loss, alteration, or misuse:

Secure servers and encryption protocols are used for data transmission and storage.
While we implement stringent security practices, no internet transmission is 100% secure; users are responsible for maintaining the confidentiality of their account credentials and passwords.

6. Data Retention & Account Deletion

Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Anonymized data may be retained for analytical purposes.
Account Deletion: You may request account deletion directly through your profile settings or by reaching out to our Grievance Officer. Deletion may be delayed or refused if there are pending orders, unresolved claims, or active disputes.

7. Your Rights & Consent Management

Access & Rectification: You can review, update, and modify your personal details directly within your account settings.
Consent Withdrawal: You can withdraw your consent for processing personal data at any time by writing to our Grievance Officer with the subject line: "Withdrawal of consent for processing personal data".
- Note: Withdrawal of consent is non-retrospective and may affect our ability to provide you with certain services.

8. Policy Updates

We reserve the right to modify or update this Privacy Policy periodically. Significant changes will be updated on this page or communicated to you as required by applicable laws.

9. Grievance Officer & Contact Details

For any privacy-related concerns, data access requests, or grievances, please contact:

Trade Name: CHOPRA NX
Address: 15-8-499 B/1, C, D (Ground Floor to 5th Floor), Feelkhana, Begum Bazar, Hyderabad, Telangana – 500012, India
Email: chopranx@gmail.com
Customer Support / Phone: +91 94911 23842